Privacy Policy

Last updated: 28/09/2026

This Privacy Policy explains how Alyssa Ditch (“Alyssa,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit alyssaditch.com (the “Site”), book a session, join the membership, buy books or products, or contact us.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

WHO WE ARE

Alyssa Ditch is an intuitive energy healer, author, and medium offering sessions, meditations, memberships, books, and related services.

Contact:

Alyssa Ditch
15 Cane Creek Ln, Fairview, NC 28730, USA
Email: alyssa.ditch@gmail.com
Phone: +1 847-269-1720

INFORMATION WE COLLECT

a. Information you give us

Contact details: name, email address, phone number.
Booking information: your chosen session or membership, preferred date and time, time zone, and any notes you include in the booking or contact form.
Account information: if you sign up or log in, your name, email address, and password (stored in encrypted form).
Order and payment information: billing details and order history when you purchase sessions, memberships, or books directly from the Site. Card details are handled by our payment processor and are not stored on our servers. [CONFIRM payment processor, e.g., Stripe / PayPal]
Newsletter subscription: your email address.
Messages: anything you send us by email, contact form, WhatsApp, or the site chat assistant.
Session information: if you choose to share personal, emotional, or health-related details before or during a session, we treat this as confidential (see Section 6).

b. Information collected automatically

IP address, browser type, device type, operating system, and language.
Pages visited, links clicked, referring page, and time spent on the Site.
Cookies and similar technologies (see Section 5).

c. Information from third parties
If you interact with us through Facebook, Instagram, YouTube, WhatsApp, or Zoom, those services may share limited information with us in line with their own privacy policies.

HOW WE USE YOUR INFORMATION

To schedule, deliver, and follow up on sessions, meditations, retreats, and memberships.
To process orders and payments and to send confirmations and receipts.
To respond to your questions and requests.
To send newsletters, updates, and offers if you have subscribed. You can unsubscribe at any time.
To operate, secure, and improve the Site, including troubleshooting and analytics.
To keep records and comply with legal, tax, and accounting obligations.
To prevent fraud, spam, and misuse.

We do not sell your personal information.

WHO WE SHARE INFORMATION WITH

We share information only as needed to run the Site and services, with:

Website hosting and maintenance providers (including our web development agency, Grexotix). [CONFIRM hosting provider]
Payment processors to handle transactions. [CONFIRM]
Video conferencing providers (Zoom) to deliver remote sessions and meditations.
Email and newsletter services to send messages you requested. [CONFIRM service, e.g., Mailchimp]
Booking and calendar tools. [CONFIRM booking plugin or service]
Analytics providers to understand Site usage. [CONFIRM, e.g., Google Analytics]
Chat and messaging tools (WhatsApp and the on-site chat assistant).
Professional advisers and authorities where required by law, court order, or to protect our rights.
A successor if the business is sold or transferred.

These providers may only use your information to perform services for us.

COOKIES AND SIMILAR TECHNOLOGIES

The Site uses cookies and similar technologies to keep the Site working (for example, shopping cart and login), remember preferences, and understand how visitors use the Site.

Essential cookies: required for the Site, cart, and account features to function.
Analytics cookies: help us see which pages are used most. [CONFIRM if used]
Third-party cookies: set by embedded services such as YouTube videos, social media links, and Google Fonts.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Site works.

CONFIDENTIALITY OF SESSION INFORMATION

We understand that people may share sensitive personal, emotional, or health-related information when seeking healing or guidance. Information you share in a session or in connection with a booking is kept confidential and used only to provide and follow up on your session. We will not disclose it except: (a) with your consent, (b) where required by law, or (c) where necessary to protect someone from serious harm.

Please avoid including sensitive details in general contact forms, chat, or WhatsApp unless necessary.

Important: Alyssa’s services are complementary and are not a substitute for professional medical, psychological, or legal advice, diagnosis, or treatment.

DATA RETENTION

We keep your personal information only as long as needed for the purposes in this policy, including to meet legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymize it.

DATA SECURITY

We use reasonable technical and organizational measures to protect your information, including secure connections (HTTPS) and access controls. No online system is completely secure, so we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your information.
Object to or restrict certain uses of your information.
Receive a copy of your information in a portable format.
Withdraw consent at any time (for example, unsubscribing from emails).

To exercise any of these rights, email alyssa.ditch@gmail.com. We may need to verify your identity before responding.

Email marketing
You can unsubscribe from newsletters at any time using the link in any email or by contacting us. We will still send transactional messages such as booking confirmations.

California and other U.S. state residents
If you live in California or another U.S. state with privacy laws, you may have additional rights to know, delete, and correct your personal information and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. We will not discriminate against you for exercising your rights.

Visitors from the European Economic Area, United Kingdom, and similar regions
Where the GDPR or UK GDPR applies, we process your information based on: your consent (for example, newsletters); performance of a contract (for example, bookings and orders); our legitimate interests (for example, securing and improving the Site); and legal obligations. Your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. You may also lodge a complaint with your local data protection authority.

CHILDREN’S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it. Minors under 18 should have a parent or guardian’s permission before booking sessions. [CONFIRM age policy]

THIRD-PARTY LINKS AND SERVICES

The Site links to third-party sites and services, including Amazon, Kindle, Audible, Zoom, WhatsApp, Facebook, Instagram, and YouTube. We do not control these services and are not responsible for their privacy practices. Please review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when changes were made. Continued use of the Site after changes means you accept the updated policy.

CONTACT US

If you have questions about this Privacy Policy or your personal information, contact: